A little planning goes a long way in creating the relaxed, seamless experience I want every guest to have at Sunday. These policies are simply here to respect the time intentionally reserved for your appointment while still leaving room for real life to happen.

Life happens, I completely understand. If you need to cancel or reschedule your appointment, please provide at least 48 hours’ notice.

Appointments cancelled or rescheduled within 48 hours of the scheduled appointment may be subject to a fee equal to 50% of the scheduled service total.

Because each appointment reserves a significant amount of time just for you, frequent rescheduling can make it difficult to continue holding future appointments. After three or more reschedules, a 50% reservation deposit may be required to reserve your next appointment. This deposit will be applied toward your service total at checkout.

NO-SHOWS

An appointment is considered a no-show when it is missed without notice. No-shows may be charged 50% of the scheduled service total and may no longer be eligible to reserve future appointments at Sunday Hair Studio.

Of course, true emergencies happen and will always be handled with care and on a case-by-case basis.

CARD ON FILE

A valid card on file is required to reserve appointments at Sunday Hair Studio. Your card information is stored securely through the booking system and will only be charged with your authorization or in accordance with the cancellation and no-show policies above.

RUNNING LATE

Running a few minutes behind happens! If you’re going to be late, please reach out as soon as you can.

I’ll always do my best to accommodate you, but depending on the amount of time available, we may need to adjust the service planned for that day or reschedule your appointment. This ensures your hair, and the guests scheduled after you, still receive the time and attention they deserve.

LOVING YOUR HAIR

I want you to leave Sunday feeling completely confident in your hair. If something about your result isn’t feeling quite right, please reach out within seven days of your appointment so we can talk through it together.

While services are non-refundable, I’m always happy to make reasonable adjustments to the original service when needed. Adjustments must be requested within seven days and are intended to fine-tune the result we originally agreed upon rather than change the original color goal or service.

APPOINTMENT CHANGES

Your appointment time is intentionally reserved around the service and result we’ve planned together. If you’re dreaming of something different or would like to make a significant change to your original plan, please reach out before your appointment.

This gives me the opportunity to make sure we have enough time reserved, and everything we need, to give your hair the attention it deserves.

GRATUITY-FREE

Sunday Hair Studio is proudly gratuity-free.

My pricing is designed to fully reflect the time, expertise, and experience included in your appointment, so there is never an expectation to tip.

Simply showing up, trusting me with your hair, and continuing to choose Sunday is more than enough. 🤍

QUESTIONS?

If you’re ever unsure about your appointment, what to book, or whether you need to make a change, please reach out. I’m always happy to help make your experience at Sunday as easy and enjoyable as possible.